Research & Resolution Associate needed for our Team
The position of Research & Resolution Associate (RRA) is responsible for the full cycle pursuit of investigating and resolving open invoices and credits. You will conduct extensive research in multiple software platforms to resolve outstanding balances in accounts receivable. The RRA must effectively communicate and coordinate with direct co-workers, employees at branch locations, and the representatives of commercial and state agencies. You will promptly respond to escalated inquiries and requests related to open account balances. The RRA must maintain current knowledge of and adhere to relevant payer and regulatory guidelines for medical insurance claims processing and reimbursement. The position is a part of the Billing Team and will work to support the goals of the department.
Research & Resolution Associate responsibilities vary, but may include:
Research & Resolution Associate Qualifications:
AR follow up experience with multiple payers.
Ambulatory billing experience a plus but not required.
Ability to analyze insurance payments and resolve accounts not previously paid or denied.
Understanding how to read EOB and analyze denials for payment resolution.
What We Provide: