MD EyeCare Services Corporate

Self Pay Collections Specialist

US-CO-Denver
2 weeks ago
Job ID
2017-2005
# of Openings
1
Category
EyeCare Services Partners
Type
Regular Full-Time

Overview

This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry. We are a nationally recognized leader in EMR and technology with an excellent clinical support team and a dynamic leadership.

 

The position of Self Pay Collections Specialists is responsible for the full cycle pursuit of investigating and resolving open invoices and credits related to self-pay patient responsibility encounters.  This position will conduct extensive research in multiple software platforms to resolve outstanding balances in accounts receivable for self-pay balances.  

Responsibilities

  • Identify and prioritize outstanding balances based on Aging buckets assigned for collections.
  • Research and resolve open invoices and credits by utilizing company software and tools.
  • Recognize and communicate trends in problematic accounts related to payers or specific patient accounts to management.
  • Work all monthly-predetermined balances through adjudication and resolution for the patient portion.
  • Document all efforts to resolve balances utilizing designated software and reports.
  • Build and maintain effective relationships with team members and representatives of commercial and state payers relevant to your open balances.
  • Review patient statement count, utilize collection letters, and or additional efforts as needed related to software, and documentation to patient account for collection.
  • Promptly reply to inquiries made by employees regarding your assignments.

Qualifications

  • High school diploma is required.
  • Undergraduate Degree Preferred.
  • Medical collections experience Preferred.
  • Customer service experience Preferred.
  • Experience in Ophthalmology and NextGen (NG) is preferred.

In Turn We Will Provide:

  • Benefits to full time team members that include. comprehensive medical, dental and optical coverage, 401K and short and long term disability.
  • Company paid life insurance.
  • Paid holidays and generous paid time off.
  • Paid parking.
  • Team oriented working environment where you are heard and respected.
  • Clear career ladder opportunities.

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